Privacy Policy

Privacy Policy


At our store, accessible from our website, protecting the privacy and security of our visitors and customers is one of our top priorities. This Privacy Policy document outlines the types of personal information that is collected, recorded, and used, as well as the measures we take to keep your data safe.

1. Information We Collect

To process your orders and deliver a seamless shopping experience, we collect several types of information from you:

  • Personal Details: When you make a purchase or create an account, we collect your full name, billing address, shipping address, email address, and phone number.

  • Payment Information: Payment details (such as credit/debit card numbers or UPI IDs) are collected directly by secure, encrypted third-party payment processors. We do not store or process your full financial details on our servers.

  • Device and Browsing Data: As you navigate our store, we automatically collect details about your device, web browser, IP address, time zone, and cookies installed on your device to optimize site performance and prevent fraud.

2. How We Use Your Information

We use the collected information for the following legitimate business purposes:

  1. Order Processing & Fulfillment: To manage transactions, process payments, arrange delivery, and provide order confirmation and tracking updates.

  2. Customer Communication: To reply to inquiries, provide customer support, and send transactional updates or administrative notices.

  3. Marketing & Promotions: With your consent, we may send you newsletters, promotional offers, and news about new arrivals or sales. You can unsubscribe at any time.

  4. Site Improvement & Security: To analyze browsing trends, improve layout and user experience, detect potential risks, and safeguard against fraudulent activity.

3. Sharing Your Information

We respect your personal data and do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we share your data with reliable third-party service providers who assist us in operating our store:

  • E-Commerce & Hosting Platforms: Our online store is powered by platforms like Shopify, which host and store store data securely.

  • Logistics & Delivery Partners: Courier services and delivery providers receive your delivery address and contact phone number strictly to deliver your packages.

  • Payment Gateways: Secure third-party payment gateways process your payment transactions under strict encryption standards.

We may also share your information if required to comply with applicable laws, respond to legal requests or court orders, or protect our rights and safety.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember your cart items, and understand site usage. You can choose to disable cookies through your web browser settings; however, doing so may affect certain features and functionalities of the website.

5. Data Security & Retention

We implement robust administrative, technical, and physical security measures to protect your personal information against unauthorized access, loss, or alteration. We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law (such as tax and accounting regulations).

6. Your Data Rights

Depending on your location, you have the following rights regarding your personal information:

  • Access & Correction: Request a copy of the personal data we hold about you or request corrections to inaccurate information.

  • Erasure: Request that we delete your personal information, subject to certain legal exceptions.

  • Opt-Out: Unsubscribe from marketing communications at any time by clicking the "Unsubscribe" link in any email or contacting us directly.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please reach out to our customer support team:

  • Email: Trendwavefashion1@gmail.com

  • Customer Support Hours: Monday – Saturday (9:00 AM – 6:00 PM)